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Question:
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Is Contract Insight
Enteprise hosted by CobbleStone or installed on our organization's servers?
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Answer:
Contract Insight Enterprise can be either installed on your company's servers or
hosted by CobbleStone Systems.
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Question:
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Are there online support or help files?
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Answer:
Contract Insight includes online
documentation, user manuals, online learning videos, and unlimited e-mail & phone help.
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Question:
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What web servers
are supported?
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Answer:
Contract Insight Contract Management Software support Microsoft Internet
Information Service (IIS). IIS can
be run on a Windows Server 2000, 2005 or 2008.
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Question:
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Do you customize/configure your product per
additional client requirements?
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Answer: Yes we will customize
Contract Insight to
your requirements. Please send a list of requirements to info@cobblestonesystems.com
and we will send you a quote.
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Question:
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Does
Contract Insight track centers, agencies, or departments?
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Answer:
Contract Insight handles tracking by
Department/Agency, by Contract Type, categories, and Location as well as status code.
Contract Insight can track other date fields that are user configurable via the
custom end-user defined fields.
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Question:
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What type of support and maintenance do you offer
for your contract management tracking software?
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Answer: Yes. The support and maintenance is
included in our web-based system as a part of the monthly fee.
For the client installed version, unlimited annual support and maintenance is
part of the annual maintenance and support plan.
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Question:
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Does the
Contract Insight software include an ad-hoc
query tool?
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Answer: An ad-hoc query tool and custom
report builder is included. This includes simple searches, complese searches, complex
reports, and report data can be saved, exported, and emailed.
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Question:
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Does the system support automatic e-mail alerts?
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Answer:
Yes Contract Insight includes an e-mail alert module. It includes workflow tasks.
Each contract can have unlimited alerts to notify the key users of contract
events and milestones. It offers the ability to define standard alerts based on
agency/department, contract type, status, and each task is displayed on the
calendar and sends an e-mail alert to the user's inbox.
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Question:
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Does the system track main contracts and
subcontracts?
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Answer:
Contract Insight can handle Contracts
and Subcontracts or Sub Tasks. You can view the main contract and
subcontract listing on one screen and click on the subcontract link
for the subcontract details.
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Question:
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Is hosting our applications on the web secure?
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Answer: We take all available means to
secure our customers data and our data alike. We believe that if our
customers are satisfied with our services that they will return for
more services in the future. Our systems are hosted on Microsoft
Internet Technologies utilizing Windows Servers, .NET technologies,
and MS SQL Server, dedicated firewalls, monitored ports, monitored
logs, backups, failover facilities, private webs, private databases,
and server scans; all with username and password authentication. We also
provide dedicated Windows or third party digital certificates such as VeriSign
and Thawte as an
option.
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Question: |
What type of
scanner and scanner software do you recommend? |
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Answer:
We do not have any preference. We do recommend an industrial class
scanner with an automatic, multi-page document feeder.
We implement our systems using HP ScanJet's, KodaK, Xerox, Brother
Multi-Function Machines, Fijitsu, etc.
We do recommend
that your scanning software support an export or "save as" a
Mult-Page TIFF Format. Check with the scanner manufacturer
first. We have been very successful using PaperPort scanning
software by ScanSoft (http://www.scansoft.com).
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Question:
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Is there a user manual online?
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Answer: Yes, please refer to our website
links above.
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Question:
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Is there an online demo?
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Answer: Yes, we
offer a full featured demo;
please contact us to gain access to the demo.
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Question:
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Is there any training offered?
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Answer:
We offer several online manuals and documents. Additionally, we
offer training that is via the web or on-site (at your facility). We also offer
train-the-trainer programs. Please contact
us at info@cobblestonesystems.com to
price a training program that meets your needs.
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Question:
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Is there the ability to attach document images
to the contracts?
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Answer: Yes, multiple files and images can
be uploaded to the contracts. "TIF" format is preferred, but Contract
Insight can support any file format including documents, spreadsheets,
voice mail, e-mail, text, bitmaps, and more.
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Question:
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What are the advantages of hosting with
CobbleStone Systems?
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Answer: There are many advantages to hosting
your application with CobbleStone Systems.
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Question:
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What database does Contract
Management Web utilize? What
databases does it support?
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Answer: Our solutions are design
using Microsoft SQL Server 2000, 2005, or 2008 (or better) database. We apply the latest service
packs and plan to keep our database platform up-to-date.
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Question:
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What is the operating system and technology that
the system is hosted on?
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Answer: The
Contract Insight software is hosted
on MS Windows Server (2000, 2003, 2008 or Virtualized Servers), MS SQL server database, .NET, and Internet Information Services (IIS).
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Question:
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What reports are included?
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Answer: We have several standard report
views. Please refer to the online demo to review the views.
Contract Insight include a custom report builder and ad-hoc query tool.
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Question:
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Can ad-hoc reports be saved and assigned to
users?
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Answer: Yes,
Contract Insight supports the ability to save
reports and assign users permission to view them. You can also export
and save your reports to any data format.
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Question:
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Are global user defined fields supported?
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Answer: Yes,
Contract Insight supports the ability to add user
defined fields. It includes a feature to create user-defined fields
such as text boxes, text areas, dates, money, numbers, drop down
lists, and attachments. You can create specific fields per contract
type--that gives you the flexibility of tracking the data for each
type of contract. And you can query and report off of any field. |
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Question:
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Can all reports be exported and e-mailed?
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Answer: Yes,
Contract Insight supports the ability to create
custom reports and send your reports via e-mail. You can also export
and save your reports to any data format.
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Question:
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Is there a custom ad-hoc reporting tool
included?
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Answer: Yes,
Contract Insight includes an ad-hoc query and
custom reporting tool that is included. This enables you to query and report
off of any field.
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